Help for the Tippolo app (2026 football tournament prediction game). For questions or issues, contact us by email.
You received an invite link or a 6-character code? Open the app, go to Profile → My groups → Join and enter the code. Or tap the link – on iPhone the app will open automatically if installed. If the link doesn’t work, install the app first and enter the code manually.
In-app purchases (e.g. Premium or “Buy a coffee”) are tied to your Apple ID. After reinstalling: In the app, tap “Restore purchases” in the Premium section. Your purchase will be linked to your account again. For issues, contact support@tippolo.app or Apple Support.
You can turn push notifications (e.g. for kick-off or results) on or off in the app under Profile → Notifications. If you don’t receive any: Check in iOS Settings → Notifications → Tippolo that the app is allowed and sounds/banners are enabled.
In the app, you can send us a message under Profile → Send feedback (category + short message). Sending feedback is voluntary; email replies are only provided if you contact us separately by email.
You can permanently delete your account and all associated data (predictions, profile picture, group memberships) in the app under Profile → Settings → Delete account. Deletion is carried out after confirmation. For privacy-related requests: support@tippolo.app or see our Privacy Policy.